one.experience

We provide a unique and personalised experience for all
It is important that your insurance programme remains relevant and correct for you and your business. We will work with you continually to best understand your ongoing requirements and to ensure the continued suitability of our programme.
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Meet Client Director
You will meet and get to know your dedicated client director
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Understand Your Business
We will learn about you and your business and get an understanding about what is important to you.
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Insurance and Risk Audit
We will conduct a full insurance and risk audit on your insurance needs
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Proposal
We will present our proposal to you in detail to ensure your understanding and gain your agreement to proceed
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Design Insurance and Risk Programme
We will design and structure your insurance and risk programme in line with our discussions
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Insurer and Supplier Engagement
We will engage with insurers and other suppliers to gain commitment to your programme
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Review and Prepare Recommendations
We will review, refine and prepare our recommendations
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Refined Proposal
We will present our proposal to you in detail to ensure your understanding and gain your agreement to proceed.
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Set Performance Measures
We will set performance measures to ensure delivery is in line with plan
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Contact Strategy
We will agree a contact strategy to ensure we stay up to speed with your requirements
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Annual Review
We will conduct a full annual review to ensure your renewal arrangements remain correct and appropriate